Your recipient can find a list and map of Digicel MonCash stores in Haiti by clicking here.Full Wallet MonCash users can hold money in their MonCash account for day-to-day purchases, withdraw money from their MonCash account, purchase Digicel bundles of minutes or data, pay affiliated merchants, and pay bills.How does the MonCash wallet work in Haiti? The SMS will contain a reference number which the recipient must provide to the Fonkoze agent. If your recipient does not have a Full wallet and does not register for one within 3 days of you sending the money, Digicel will send an SMS to your receiver giving them the option to pick up the money in cash at a Fonkoze location.What happens if your recipient does not register for a Full Moncash wallet? This is simply done by dialing *202# then option 6 then 1 then 1 - or visit the MonCash app. Once their wallet has been upgraded to a Full wallet, your recipient must consent to receive international transfers.Your recipient should visit a Digicel store with a valid identification card and complete the registration form that the store will provide.How your recipient can register for a Full Moncash wallet and receive their transfer Please find below some useful information to help your recipient to cashout the funds with Digicel Moncash: Please contact us from your registered email address at: for the recipient If you have made a mistake with the phone number, please get in touch with us so we can review the situation with you. If you send money to the wrong person or to the wrong number, what can you do? You can send funds up to the maximum limits permitted by our standard sending policies. US/UK/EU/CA: We will simply charge a small % on the exchange rate and will not charge any extra fees at all. If they need more assistance, they can call Orange Money Customer Service at + 261 32 32 32 204 from abroad or 032 32 32 204 from another national operator.You can send money to an e-wallet via Digicel Moncash.If the cashout doesn’t work in an agency, it’s always worth trying in another one.To consult their e-wallet balance and see if the transfer arrived, they can dial #144*52#.The code asked is the secret PIN chosen by your recipient when they opened the mobile account.For more assistance, your recipient can call the Mvola Customer Service on 0340000807 or 807 or send an email to For a detailed Mvola withdrawal process, please visit this link and for the cashout fee please visit this.If the recipient is an MVola account holder, the money is posted to their MVola account immediately.if it doesn’t work in an agency, it’s always worth trying another one. For more assistance, your recipient can call the Airtel Tigo Customer Service on 0333300121 or 121 or send an email to Your recipient can check the money on their account by dialing *436*5# - their password will be requested.For cashing out at the agency, please note that an ID and the secret PIN that your recipient chose when they opened the mobile account will be required.Please find below some useful information to help your recipient cashout money in Madagascar: To get in touch, please contact us using your registered email address at for the recipient We would be more than happy to assist you in reviewing the situation. If, however, you happen to make an error with the phone number, please don't hesitate to reach out to us. To provide you with added flexibility, Taptap Send allows you to make edits throughout the entire process until the final step. Taptap Send allows editing everything until the very last step for that reason.Įnsuring the accuracy of your transfer details is crucial, which is why it is important to double-check before sending. It is important to always double-check before sending your transfer to make sure the details are accurate. The name should not be that much of a problem as long as the phone number is correct. If you made a mistake with the recipient’s phone number unfortunately there is nothing we can do as the funds cannot be reversed. What can you do if you send money to the wrong person or to the wrong number? We will simply charge a small % on the exchange rate and will not charge any extra fees at all. How much will you pay to send to Madagascar? You can send money to an Orange, Airtel and Mvola Mobile Money Wallet
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